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  • Getting Started

  • My Account

  • Pricing Plans

  • Other Questions

  • What is Pricemaster and how does it work?

    Pricemaster is an advanced, UK-built pricing automation platform that helps retailers and brands optimise pricing, protect margins, and gain market control. It tracks competitor data, monitors stock levels, and applies dynamic pricing strategies in real-time—all powered by AI and custom rules that work for your business.

  • What features are included?

    Pricemaster includes dynamic pricing, unlimited competitor tracking, MAP monitoring, stock-based rule creation, margin protection, AI-driven margin mining, and daily reports. The platform is designed to support both retailers and brands—giving full control and visibility across every SKU, channel, and strategy. You also get advanced tagging tools, historical pricing data, first-mover detection, promotional compliance alerts, and seamless integration with platforms like Shopify, Magento, and WooCommerce.

  • General settings & customisation

    Pricemaster allows full control over your setup—from margin thresholds and pricing rules to alert frequency and tag-based logic. Adjust everything from how often you receive notifications to how pricing reacts based on stock levels or product type. The system is built for flexibility, so it scales with you. You can customise user roles, reporting frequency, and dashboard layouts to suit each team’s needs—from sales and marketing to ops and buying.

  • Which markets and languages does Pricemaster support?

    Pricemaster has officially launched in the UK, with a powerful feature set tailored to the local eCommerce market. But this is just the beginning—our vision is global. We're actively working to expand Pricemaster across the world, offering full support for every language, every currency, and every market. International capabilities including multi-region compliance, RRP/MSRP alignment, and localisation are all part of our roadmap.

  • What size companies can Pricemaster support?

    • Pricemaster is built to scale—from lean startups to enterprise-level operations with millions of products. Originally developed to manage stores with over 100,000 SKUs, the platform is engineered for performance at any size. Whether you're running a small site on Shopify or a massive, custom-built platform, Pricemaster adapts to your needs. If you operate a large-scale store, get in touch for a custom demo—our team can build tailored integrations to handle even the most complex setups.

  • Sign up and manage your account

    1. Getting started with Pricemaster is quick and easy. Sign up, connect your store, and start optimising your pricing in minutes.

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  • Manage account settings

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  • Change language or location settings

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  • Troubleshoot account issues

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  • Manage accessibility settings

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  • How much does Martex cost?

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  • I didn't receive the license key after purchased

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  • Do you offer discounts for annual plans?

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  • How safe is my data?

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  • How to request a refund?

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  • How do I get the error log?

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  • I forgot my folder password, what should I do?

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  • Limitations of folder password protection

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  • Import existing library

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  • I lost my license. Can you send it to me?

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